Ask Pranote
Ask an everyday care question in your own words. Keep client and colleague details anonymous.
For Australian care workers
Your AI guide for
aged care &
NDIS support.
Pranote helps Australian support workers find plain-English general information for everyday care questions, first aid, medication and incident reporting.
- Plain-English guidance
- Clear, practical answers
- Made for everyday care questions
See how Pranote supports your work
General information only, not medical or legal advice. In an emergency, call 000.
Practical support.
Brighter days.
You care.
We're here to support you.
Made in Australia
for Australian care workers
For aged care & NDIS workers
across all care settings
Based on Australian sources
guidance for your work
Plain-English
Information in everyday language
Support for everyday care questions
Every question.
A clearer next step.
An AI guide in your pocket, built for aged care and NDIS support workers. Explore general information, then follow your training, care plans and employer’s procedures.
- Ask
- Get guidance
- Feel confident
- Support your care
Small questions.
Big difference.
First aid &
quick guides
Explore first aid quick guides and access Call 000. An internet connection is required.
Medication guidance
Explore general medication information alongside your training and employer’s procedures.
Incident reporting
Learn about NDIS reportable incidents and aged care serious incidents. Follow your employer’s reporting process.
Supporting you through
Explore everyday care topics
Pranote provides practical, easy-to-understand information for the challenges you face on shift.
How Pranote works
Helpful guidance
in three simple steps.
Open the app with an internet connection and ask a general care question.
1. Ask
Type your question
in plain English.2. Get guidance
Receive clear,
practical information.3. Check and apply
Use your judgement.
Follow workplace procedures.
Before you get started
Your questions,
answered.
What to expect from Pranote, from your first question to managing your account.
Meet the Australian business behind PranoteWhat is Pranote?
Pranote is an AI guide app for Australian aged care, NDIS and disability support workers. It provides plain-English general information about everyday care questions, first aid, medication and incident reporting. Learn about Pranote and its features.
Who is Pranote for?
Pranote is for aged care workers, NDIS support workers, disability support workers and students training in these roles in Australia. You must be 18 or over to use the app.
Is Pranote medical or legal advice?
No. Pranote provides general information only. Its AI-generated answers may be incomplete, out of date or wrong. Follow your training, care plans, employer’s policies and qualified professionals’ directions. In an emergency, call 000. Read the full disclaimer.
How does the subscription work?
Pranote offers monthly and yearly subscriptions through Apple or Google. Eligible new subscribers may receive a 1-week free trial. Unless cancelled before it ends, the trial becomes a paid subscription. Current prices in Australian dollars are shown in the app. Read the subscription and cancellation terms.
Can I use Pranote without an internet connection?
No. Pranote requires an internet connection. Do not rely on the app being available in an emergency. In Australia, call 000 for emergency assistance.
Does Pranote submit incident reports?
No. Pranote provides general information about incident reporting, including NDIS reportable incidents and aged care serious incidents. Submit reports through your employer’s reporting process and follow their procedures.
Can I include client information in a question?
Do not enter names, addresses or other details that identify a client or colleague. Describe the situation anonymously. Your conversation history is saved to your account. Read how Pranote handles your information.
How do I delete my account?
In the app, open Profile and select Delete Account, or email us from your registered email address. Account deletion does not cancel your subscription; manage that separately through Apple or Google. Follow the account deletion instructions.
Ready to have a guide on every shift?
Download Pranote today
Your AI guide, right there in your pocket.
Monthly or yearly plans. Eligible new subscribers may receive a 1-week free trial, then a paid subscription unless cancelled. Prices in AUD are shown in the app. See subscription terms.
Scan to get Pranoteon Google Play